Choosing the Right Membrane Roof: Your Essential Guide to Durable, Low-Slope Roofing

Table of Contents

Flat and low-slope roofs require specialized roofing systems to protect against water damage, which is where membrane roof systems come into play. These membrane roofs not only offer durability and ease of maintenance but also come in various types to suit different needs. In this blog post, we’ll explore the world of membrane roofs in detail, covering everything from their purpose and types to essential factors to consider and maintenance tips.

Key Takeaways

  • Understanding membrane roofs requires knowledge of materials, installation methods and longevity for long-term protection.
  • Membrane roofing systems provide durability, minimal maintenance & strong seams making them a reliable solution for low slope roofs.
  • Common challenges such as leaks, blistering and shrinkage can be addressed with various solutions including environmentally friendly options to reduce one’s carbon footprint.

Understanding Membrane Roofs: What You Need to Know

Illustration of a flat roof with membrane roofing

Membrane roofs, a type of flat roof materials, are designed to safeguard the interior of buildings with flat or low-slope roofs from water damage. These roofing systems employ flat roof membranes, which utilize materials such as:

  • Thermoplastic
  • Synthetic rubber
  • Modified bitumen
  • Liquid polyurethane A well-installed roof membrane ensures long-lasting protection and durability for your building.

To create a watertight barrier, PVC roofs polyvinyl chloride are one of the popular options for membrane roofing.

Modified bitumen systems, thermoset membranes, and thermoplastic membranes are the three primary types of roof membranes. Each material offers distinct advantages for installation, lifespan, and usability. The installation methods for roof membranes include adhesive or heat, such as in torch-down roofing, which is an alternative to tar and gravel roofs. When properly installed and maintained, membrane roofs can last up to 30 years, making them a durable alternative to traditional gravel roofs.

The Benefits of Membrane Roofing Systems

Membrane roofing systems offer numerous advantages compared to traditional roofing systems, such as built-up roofs. These benefits include:

  • Durability
  • Minimal maintenance
  • Energy efficiency
  • Stronger seams or seamless design, reducing the possibility of leaks
  • Easier identification of leaks, simplifying the repair process

A Self-Adhering Membrane Residential Roof System is particularly well-suited for low-slope roofs that may be subject to foot traffic, as it provides long-term protection against snow, ice, and other elements. EPDM (ethylene propylene diene monomer) is a cost-effective, fire-resistant material for membrane roofs that can provide a long-term service life of up to 20 years with correct installation and maintenance.

Types of Membrane Roofs: A Comprehensive Overview

Illustration of built-up roof membrane layers

This part of the guide covers the three primary kinds of membrane roofing systems: built-up roof membranes (BUR), modified bitumen roof membranes, and single-ply membranes. Each type has its distinct advantages and applications, and understanding the differences between them can help you choose the most appropriate roofing system for your needs.

Built-Up Roof Membranes (BUR)

Built-Up Roof Membranes (BUR) are composed of layers of bitumen and reinforcing fabric sheets arranged in an alternating pattern. BUR systems have a long history of successful use, providing a reliable track record. Known for their durability and longevity, BUR systems are applied in layers, creating a robust and waterproof surface.

However, one of the drawbacks of BUR systems is their weaker seams compared to newer membrane systems, which can make sealing more difficult. Additionally, maintenance and repair work for built-up roofs can be more complex than for other membrane roof types.

Modified Bitumen Roof Membranes

Photo of modified bitumen roof installation

Modified bitumen roof membranes, like built-up roof membranes, are designed with enhanced elasticity and strength, making them more resistant to damage and leaks. These membranes are composed of one or more premanufactured sheets of asphalt and reinforced layers. Installation methods for modified bitumen roofing include:

  • Hot-mopped asphalt
  • Cold adhesive
  • Hot-mopping
  • Self-adhering materials

While modified bitumen roofing offers increased durability through multiple layers and proven weatherproofing materials, it does require regular maintenance and may be susceptible to damage due to extreme temperatures.

Single-Ply Membranes

Single-ply membrane roofing systems consist of a single layer of synthetic material that forms a waterproof seal. These systems can be classified into two main categories: thermoset membranes, which are made from ethylene and propylene materials (such as EPDM), and thermoplastic membranes, which soften upon exposure to heat (such as PVC and TPO).

The advantages of single-ply membranes include:

  • Durability
  • Chemical resistance
  • Fire resistance
  • Water resistance
  • Wind resistance

These qualities make them a popular choice for many roofing applications. To prevent problems such as shrinkage, tears, and punctures, it’s necessary to select a top-grade membrane and guarantee correct installation.

Factors to Consider When Choosing a Membrane Roof

Illustration of factors influencing membrane roof selection

Choosing a membrane roofing system requires considering aspects like climate, budget, and roof slope. For instance, in winter weather conditions, membrane roofs may be at risk of damage if not properly maintained. Given the extreme weather conditions due to climate change, it’s necessary to choose a membrane roof that can endure varying temperatures.

The budget for various types of membrane roofs can vary depending on the material used, the size of the roof, and the complexity of the installation. To get a better understanding of membrane roofing cost, it is advisable to consult with roofing professionals or contractors to obtain precise pricing information for specific membrane roof types.

Also, a Self-Adhering Membrane Residential Roof System is generally suitable for roofs with a minimum slope of 1:12.

Membrane Roof Installation Methods

There are different installation methods for membrane roofing systems, including:

  • Heat welding: This involves fusing two PVC or TPO sheets together using hot air welding, creating a single, permanent seal between the membranes and providing a watertight and durable roof surface.
  • Adhesive bonding: This method uses adhesive to bond the membrane to the roof substrate, creating a strong and secure attachment.
  • Mechanical fastening: This method involves using screws or other mechanical fasteners to secure the membrane to the roof substrate, providing a reliable and long-lasting installation.

Adhesive bonding, on the other hand, involves using roofing adhesives to firmly bond the membrane to the roof substrate. This method guarantees that the membrane is correctly adhered to the roof, preventing water infiltration and improving the overall performance of the roof system.

Proper Maintenance for Long-Lasting Membrane Roofs

Photo of membrane roof maintenance inspection

Consistent inspection and maintenance can prolong the life expectancy of a flat roof. Recommended practices for maintaining a membrane roof include:

  • Making temporary repairs with lap sealant or construction-grade caulk
  • Cleaning the roof surface regularly with a mild household detergent and water
  • Removing debris from the roof
  • Clearing drains to avoid water accumulation
  • Conducting regular inspections of the roof surface, penetrations, and perimeter

While inspecting membrane roofs, one should look for issues like:

  • Punctures
  • Tears
  • Moisture infiltration due to improper storage
  • Exposed seams
  • Shrinkage
  • Flashing failure
  • Lap problems

Proper maintenance can help identify and address issues early, preventing more significant damage and prolonging the roof’s lifespan.

Hiring a Professional Roofing Contractor: Why It Matters

Hiring a professional roofing contractor ensures safety and proper installation of your membrane roof. It is important to take into account indicators such as their locality, pressure tactics, insurance coverage, ability to explain the process, business license, communication skills, product quality, and warranty length when selecting a roofing or siding company.

Hiring a professional roofing contractor offers several benefits, including:

  • Working with licensed, insured, certified, and experienced installers
  • Clear communication throughout the project
  • Support for a local, family-run enterprise

These factors ensure that your membrane roof is installed and maintained correctly, leading to a longer lifespan and better overall performance.

Common Membrane Roof Challenges and Solutions

Common challenges faced by membrane roofs include leaks, blistering, shrinkage, and ponding. For leak repair, the steps include cleaning the area, removing any dirt or debris, scrubbing the area beyond the repair boundaries with a cleaner or detergent, wiping the surface clean with acetone, cutting a tape to size for the repair, removing the backing from the tape, and applying it to the damaged area to cover the leak entirely.

Blistering in membrane roofs can be attributed to errors in the manufacturing process, creating voids that trap moisture and air between the layers of the membrane. Preventing membrane roof shrinkage requires correct installation of the membrane, selection of a high-quality membrane, and an efficient roof design.

Various solutions are available for membrane roof ponding, such as:

  • Utilizing Spray-Polyurethane Foam (SPF) for full-roof restorations or repairs
  • Flushing existing drains and fixing low spots
  • Adding more drain lines to improve water drainage.

Environmentally Friendly Membrane Roofing Options

Eco-friendly membrane roofing options include:

  • Green roof membranes
  • PVC roofing membranes
  • FiberTite® roofing systems
  • Metal roofs
  • Wood shakes and shingles
  • Clay and concrete tiles
  • Asphalt shingles

Utilizing eco-friendly membrane roofing offers the advantage of reducing one’s carbon footprint through the implementation of sustainable practices.

Environmentally friendly membrane roofing systems can provide a range of benefits, such as extended service life, durability, and recyclability. Materials like EPDM are non-toxic, making them an environmentally safe option. Cost considerations for installing eco-friendly membrane roofing should include aspects like the type of membrane, the roof size, and installation complexity.

Summary

In this blog post, we’ve explored the world of membrane roofs, their importance for flat and low-slope roofs, and the various types available. We’ve discussed the factors to consider when choosing a membrane roofing system, the different installation methods, and the importance of proper maintenance. By understanding the advantages and disadvantages of each type of membrane roof, considering factors such as climate, budget, and roof slope, and hiring a professional roofing contractor, you can ensure the longevity and performance of your membrane roof.

Frequently Asked Questions

What is a membrane for a roof?

Membrane roofing is a popular choice for flat and low-sloped roofs, and often consists of thin, single layers of materials like synthetic rubber, thermoplastic or modified bitumen. It creates a continuous watertight covering to protect the interior of a building from water intrusion and the elements.

Are membrane roofs any good?

Membrane roofing is a high-quality option, especially EPDM which has long life expectancy and is easy to repair. PVC also offers chemical, fire and wind-resistance with hot-air welded seams providing water-resistance. Both materials are suitable for hot climates, making membrane roofs an excellent choice.

What are the disadvantages of membrane roofing?

Membrane roofing can be expensive to install, requires experienced professionals and is generally not suitable for flat roofs. It also tends to be prone to damage from extreme weather conditions and wear-and-tear over time.

What goes under a membrane roof?

Under a membrane roof, a waterproof or water resistant barrier such as underlayment is typically installed directly to the roof deck before the actual roof material is added. This provides protection for the roof deck during the installation process. Materials like synthetic rubber, thermoplastic, liquid polyurethane, and modified bitumen can all be used for the construction of a membrane roof.

What types of roofs are suitable for membrane roofing?

Membrane roofing is ideal for flat and low-sloped roofs with a slope of less than 3:12, making it suitable for residential, commercial, and RV settings.

Elias Abadi

Elias Abadi

Elias, the founder of CoMo Premium Exteriors, has steered the company to become a leading exterior renovation firm in Mid-Missouri, emphasizing quality and customer-centric values. A Columbia resident since age 10, he is an ardent Mizzou athletics supporter. Outside of work, Elias enjoys family time, attending his three sons' sports activities, and engaging in outdoor pursuits like hiking, fishing, gardening, and hunting.

What Our Customers Think

CoMo Premium ExteriorsExcellentCoMo Premium Exteriors4.7 Based on 344 reviews fromSee all reviews review us on ★★★★★ Como Premium Exteriors installed a new roof and gutters on our house in Moberly. It’s been over 4 years since the installation and we’ve had no issues. It’s nice to see the quality of the installation and materials wasn’t just a sales technique.Response from the ownerJeremy, thank you for taking a moment to leave this review, it really does mean a lot to us. It was our pleasure to serve you and we're glad to hear that the roof is holding up well. ★★★★★ They worked with me patiently every step of the way. Thanks Cody and Mason!Response from the ownerPaul, thank you for taking time to leave us a review. We thank you for allowing us to serve you. ★★★★★ COMO Premium Exteriors is great company to do business with. They have done multiple roofs for me on houses, barns, and out buildings. They did the siding, soffits and facia on my last house. The crews are courteous on site and there are no concerns after the job is done. I will be using them again after this last hail storm.Response from the ownerScott, thank you so much for this review. It has been out pleasure to serve you and we appreciate your business. ★★★★★ Great quality and integrity!Response from the ownerThanks Adam, we appreciate you taking a moment to leave us this great review. ★★★★★ Highly recommend this company!Response from the ownerThanks Sarah. Appreciate it. ★★★★★ Great company to work with!Response from the ownerThanks Laura, we really appreciate you taking a moment to leave us a review. ★★★★★ Great work and great people.Response from the ownerRandy, thank you so much for taking a moment to leave us a review. We appreciate it. ★★★★★ Fantastic company all around. Highly recommend for any exteriors project.Response from the ownerThanks Bo, really appreciate you taking a moment to leave us this review. ★★★★★ Great company doing great things!Keep up the fantastic work!Response from the ownerThanks Ty, we really appreciate you taking a moment to leave us a review. ★★★★★ They did an excellent job installing my new windows. The draft from my old Windows is gone.Response from the ownerThanks Hannah. Glad we could warm up the house with a new window. Appreciate the review. ★★★★★ Crew was great. Very respectful and didn’t leave a mess. Trailer was promptly picked up.Response from the ownerThank you Deion! We appreciate the review and are glad we could serve you. ★★★★★ They did a good job installing my roof. Worked with me and did it during a timeframe that was convenient for me.Response from the ownerRyan, thank you for the review. We appreciate it. ★★★★★ Response from the ownerThanks for the rating. ★★★★★ The crew was very respectful of the outside of my house when throwing the old shingles off the roof. The project manager was very professional and helpful when explaining the entire reroofing process. Highly recommend Como!Response from the ownerThank you for these kind words. It was our pleasure to serve you. ★★★★★ Fighting insurance companies to replace damaged parts of my home from a hail storm can be a nightmare. Como Exteriors made the process easy because they dealt with the insurance company and took the pressure completely off! Highly recommend.Response from the ownerThank you Lane for taking time to leave us this review. We are glad to be of service. ★★★★★ Customer service above and beyond even before the job started. I called several companies who gave me the run around until calling COMO Premium Exteriors. Many companies said they would be out to give an estimate and even one who decided they would charge for the estimate. Relief came when I called COMO and did not get the run around. I will update when the job is completed.Response from the ownerWe do our best to be straightforward and easy to work with. We appreciate the opportunity to serve you. ★★★★★ I needed some gutter work done on my home that was built in the 60s. The original quote was for around 4K. When they took the gutters off, it was discovered that more of the facia board was rotten, and some chunks needed to be replaced. It was then suggested that to really protect the investment I should gets some facia wraps. This changed the price to 7K. The wraps and gutters got up with no fuss despite the schedule and work order changes. A piece of the soffit got ripped out when one of the facia boards was being replaced. I went ahead and paid them with assurances that they would come and fix the damaged spot. It took a few phone calls and patience, and they came and fixed the hole free of charge. In a world of immediate gratification and on demand services, extending grace and trusting people at their word went a long way. The overall experience was great.Response from the ownerMarcus, we appreciate your business and honest review. In exterior renovation we often run into surprises that are hidden, such as rotted wood and so forth. We do our best to address these unplanned events, but your patience and understanding is so greatly appreciated. Thank you so much for allowing us to serve you. ★★★★★ Clean up is bad multiple jobs with metal all over yardAlways thought you’re supposed to clean up when job is doneCalled office and was informed my customer should have stopped me from mowingDoesn’t seem rightElias the owner called meWhich I really appreciatedMade me happy with his customer service supportSo with saying that I’m editing my review to 5 starsThanks for your call it solved everythingResponse from the ownerThanks, we apologize for the mess but glad we could get this resolved. We appreciate your feedback so we can continue to improve. ★★★★★ CoMo Premium has helped me with my personal needs and my needs at my job. They are always super quick to help and offer excellent work! Keep up the great work!Response from the ownerThanks Brooks! That means a lot. Our team does their best to help every customer and we appreciate the trust you have placed in us. ★★★★★ Kyle and Elias were very professional and did an amazing job!!Response from the ownerThanks Chris! It was our pleasure to serve you. We appreciate your business. ★★★★☆ Edit: The owner and another employee came out and took a look at things. They were polite and nice to talk to. The owner said they would get the shingles taken care and it wasn't too long before someone came out and repaired the issues. I changed my review from 2 stars to 4.Response from the ownerWe're very sorry for this experience. I can't tell from your profile what customer you are, and I'm not familiar with this situation you explained, but if you'll contact our office we can have you talk with our Production Department about how we may be able to resolve this for you. ★★★★★ Lord I pray You Bless Co Mo Exteriors ★★★★★ I have worked with Wes Davis and CoMo Premium Exteriors on numerous projects. Wes is knowledge, professional, and responsive. I also know that he is going to have the client's best interest in mind when he looks at their home and that every time he looks at a roof, his recommendation is not going to be to replace it (as I've seen with some other people in this industry). I work in a business where I am on roofs hundreds of times/year and I see the quality from many different companies and it is not all the same. I have always seen the roofs that have been replaced by CoMo Premium Exteriors are done with consistent quality and they DO NOT cut corners! Not only is it a job well done, but they stand behind their work. I will continue to refer Wes Davis and CoMo Premium Exteriors for any roofing/gutter/siding needs my clients have. Highly recommend them!Response from the ownerThank you Peter for this awesome review. We are honored to work with you as well. We appreciate your business. ★★★★★ Wes Davis at COMO Exteriors is my go to when needing a roof inspection done and if I need help talking with insurance adjusters for a possible repair/replacement. Super knowledgeable. I am appreciative of his responsiveness and honesty. Ask for Wes!Response from the ownerThanks Orie, your review is much appreciated. We agree, Wes is great and works hard for his clients. ★★★★★ Como premium exteriors did my roof, siding and gutters, couldn't be happier with them. I have recommended Como to alot of people for last several years. I highly recommend them.Response from the ownerThanks Joe, that means a lot to us and we appreciate your business. ★★★★★ Being new to the CoMo area, I went with a recommendation to engage CoMo Premium Exteriors to fix the hail damage my newly built home sustained - it proved to be the right choice. Great experience, and sincerely appreciated the owner of CoMo Premium Exteriors performing the final job walk through himself.Response from the ownerThank you Renee, we are glad you allowed us to serve you. We appreciate your business and welcome you to the Columbia area. ★★★★★ Response from the ownerThanks! ★★★★★ I can't say enough wonderful things about the Como Premium Exterior team! I have dealt with several of them on different occasions and every time I'm beyond pleased. 2 particular situations that stick out occurred this past year. The first was when we had them out to inspect our roof for hail damage. I was nervous as several of my neighbors were getting new roofs so I was concerned we had damage too. Joe came out and inspected our roof and gutters. He found no damage besides normal wear and tear for its age and as a bonus he also inspected my parent's roof who live next door. I was blown away with his professionalism and honesty. I have also worked with Elias numerous times for quotes on rentals/ flips for roof, siding, windows and gutters. His quotes are always through and accurate. He also does a great job of giving options if we want to dress up the house or are on a tight budget depending on the project and I can't thank him enough for that. I always love his ideas. I highly recommend Como Premium Exteriors!Response from the ownerCara, thank you so much for this kind review and for putting your trust in our company. ★★★★★ I cannot express how thrilled I am with my friend's roofing and house roof fixing services! From start to finish, the entire experience was outstanding. The attention to detail, professionalism, and craftsmanship were top-notch. My roof looks fantastic, and I couldn't be happier with the results. If you're looking for a reliable and skilled roofer, look no further. I highly recommend their services!Response from the ownerThank you for this kind review, we truly appreciate it and are grateful to have you as a client. ★★★★★ Wow Unbelievable service from Joe at "CoMo Premium Exteriors". It started with a detailed visit to the job site and in no time had an estimate for both of my investment properties. Top notch work was performed with no issues for my tenants. Don't hesitate to call these guys if you want to work with awesome people who know their trade and go the extra mile to make sure you satisfied!Response from the ownerMike, thank you so much for allowing us to serve you. We appreciate the business and the kind words. ★★★★★ These guys are the best! They did a great job, at a fair price, replacing the roof and gutters from hail damage. I was especially impressed with how easy it was to work with them because at the time I was out of the state in which the house was being fixed. They were easy to get hold of and friendly on anything needing done. HIGHLY RECOMMENDED!!Response from the ownerPatrick, thank you so much for this amazing review. It was our pleasure to serve you and appreciate your business. ★★★★☆ Did a roof, gutter, and garage trim install with this company. The contact person managing my job was honest. He said he was a new employee and learning the ropes. Thats not why this company gets 4 stars. The mess the roofers and garage trim peeps left in my yard was upsetting and disappointing. I would never in a million years think it was okay to leave trash at someone's home. The guy who did the garage trim broke my house numbers. I called and sent email explaining the problem, the impact and what i thought the solution should be. They came back and retrieved the trash and sent another guy to replace the door numbers.A positive thing I will say about this company is that they actually respond when you leave vm messages or send emails. Consistently professional. I would actually use them again because of that.Response from the ownerAngelique, I want to apologize. That mess should have been cleaned up while the installers were there, not after they left. I am glad to hear we did get things picked up and things repaired as needed. Thank you for letting us know. We are always working to improve our services so thank you for your honest feedback. ★★★★★ Response from the ownerNicolas, thanks for the review. ★★★★★ Very pleased with our experience with CoMo Premium Exteriors following a hailstorm. They responded promptly, communicated through the project, and did an excellent job, working with our insurance company to fund the project.Response from the ownerJim, thank you. We appreciate you taking a moment to leave us this kind review. It was our pleasure to serve you. ★★★★★ My experience started with Cody, who inspected my roof. He also answered all of my questions and was very professional.I was informed along the entire way about my roof replacement process, with either phone calls or emails.The roofing crew replaced my roof when the temperature was 100 degrees! They were hard workers and completed the job in one day.They picked up everything in the yard. The roof and the yard looked great.CoMo Premium Exteriors exceeded all of my expectations and I would highly recommend them to someone who is looking for a local, professional team for their own roof replacement.Response from the ownerTeressa, thank you for this great review. We really appreciate it! ★★★★★ We had a great experience with CoMo Premium Exteriors!Kody was great to work with and was very responsive.Highly recommend this company!Response from the ownerThank you so much Rick for taking time to write these kind words. It was our pleasure to serve you and we look forward to working for you again in the future. ★★★★★ I have used Como Premium Exteriors for the past two years for three jobs. There was a large job, medium size job, and a small job. Last year we had our roof replaced and they did an excellent job. My roof looks great, and the employees were professional. After the job was complete, I did find some roofing nails and other small material laying around my yard, though I expected this due to the amount of material being taken down and put up.This year I had a sliding patio door replaced with a custom door, and the door looks amazing! The wait for the door was longer than expected, but I believe this was due to the manufacturer and not Como Exteriors. The door was missing the door handle, which I had to go buy myself. It was in contract that the door came with the door handle, but I have not addressed that issue with Como Exteriors as of writing this review. It was simple enough for me not to worry about it.The small job was replacing my front door with a door I had purchased. This was done the same day the custom door was put in. The door I had bought needed some work done, and the Como Exteriors employees put in the extra effort to make sure the hinges fit flush with the door, and the dead bolt hold in the door also needed to be widened. They did an excellent job, and as an added bonus, I had great conversions throughout the day with the employees.For any future work that needs to be done with my home, I will continue to use Como Premium Exteriors. I also recommend them to others due to the great work they have done with my home.Response from the ownerThank you so much for this review. We appreciate your repeat business! ★★★★★ Couldn't have asked for a better experience. Installers even did extra work to make the install perfect. Highly recommend!Response from the ownerWe love hearing that Steve! Thank you for allowing us to serve you, and for leaving these kind words. ★★★★★ Kyle and Como repaired our roof and replaced our deck after we had storm damage. Kyle was in our corner from the start, helped us deal with insurance adjusters, and got our repairs done expertly and on time. I highly recommend Como Exteriors.Response from the ownerThanks Sarah! We really appreciate your business and are glad we could help. ★★★★★ Had a good experience, albeit a long wait for materials that's out of their hands. Once they started they finished fast and were clean doing it.Response from the ownerScott, we appreciate you taking time to provide us with your feedback. Thanks for being patient on the materials, they can take awhile, but we are glad you were happy with the work performed. We hope to serve you again in the future. ★★★★★ Great company to work with. They installed a roof, siding, and gutters on my new home and did a great job.Response from the ownerThanks, we appreciate your business and this nice review. ★★★★★ They did a great job keeping me informed on the time frames of the arrival and job start date. They were kind and courteous. The installer did a great job explaining everything and making sure we were comfortable with his work as he went. We will definitely be using them again.Response from the ownerIsaac, thank you so much for taking time to leave us this review. It was our pleasure to serve you and hope we get the chance to serve you again in the future. ★★★★★ Very friendly. Front office and the production team. Addressed my roofing issue very promptly and followed up to make sure. Would recommend!Response from the ownerBruce, we really appreciate you taking time to leave us this review. Thank you for allowing us to serve you. ★★★★☆ The folks who actually did the repairs are the true heros. The business suit guy who I interacted with was kind and direct. Not good at communicating, had to call the company twice to ask when they were going do the job. We had already paid. It took the business guy a bit to reach out and communicate. The roofers were great.Clean up wasn't great. Debris and screws were left around the work area. Business end did not follow-up.I would still use this company, as the actual roofers did an awesome job.Response from the ownerNoah, thanks for taking time to leave us this review. Our roofing crews really work hard and we appreciate them so much. I apologize we didn't clean up as well as we should have and, if you would like, I would be happy to have someone come out again and run the magnet and pick up. We have a 1 Year Clean Up Warranty so feel free to call our office to request that, we would be happy to do so. Thanks for the comments on the communications, we're working to improve that within our company so I appreciate you sharing honestly. Thanks for allowing us to serve you. ★★★★★ We had a great experience with CoMo Premium Exteriors! We solicited bids for screening in our existing deck. After careful consideration, we decided that they were the best overall value. The sales rep that was assigned to us was very attentive and responsive. All personnel that worked with us were extremely professional and helpful. The quality of the product is amazing and the installation/finished product was flawless! The owner also came out to ensure the job was done right after completion, which was really appreciated. This extra touch is wonderful! Highly recommend!Response from the ownerTina, thank you. It was our pleasure to serve you and we greatly appreciate you taking time to leave us this wonderful review. ★★★★★ Replaced soffits and facia. Wrapped front porch.Response from the ownerAngela, thanks for the nice review. We enjoyed working with you. Thanks for allowing us to serve you. ★★★★★ Excellent window installation.Response from the ownerDonna, thank you so much for leaving us a review. We appreciate you letting us serve you. ★★★★★ Excellent service and response. When I called the first question Elizabeth asked was if we were all OK. That was enough for me. Kody was very responsive and supportive from the initial assessment, through the repairs, and with follow up after everything was done. Their communications were excellent. I received phone calls, texts, and emails throughout the entire process. Estimating and repairs happened while I was out of town. William kept me updated with calls, texts, and pictures from start to finish. Call CoMo Premium Exteriors first!Response from the ownerThank you so much! We really appreciate you letting us know how you were treated throughout the process. Our team really does care about our customers and in doing the right thing, so thank you for allowing us to serve you. ★★★★★ Everyone involved was great, and the installation crew was not only professional but also friendly and very experienced. I would recommend this company to anyone needing a new roof.Response from the ownerDaniel we really appreciate this kind review. Thank you for allowing us to serve you. ★★★★★ We used Como for new siding, soffits, gutters, and a sliding glass door. The installation was great. Some materials were taking a while to get (like how most things are these days) and I was kept up to date about timelines. My installation was just recently completed but product seems quality. I would recommend them.Response from the ownerKatie thank you so much for taking time to leave us this review. We are humbled by your compliments, and want to say we appreciate your patience while we waited on materials. Thank you for being our customer. ★★★★★ Very professional and quick to complete the new roof installation!Response from the ownerChristy, thank you for taking the time to leave us this review. We appreciate it tremendously. We also thank you for allowing us to serve you. ★★★★★ Como did a great job replacing my roof and gutters. I recommend them for the quality and workmanship .Norry ShahangianResponse from the ownerWe're glad you had a great experience with us. ★★★★★ Was very pleased with gutter replacement work. Russ, project manager, was very professional, kept us abreast of scheduling, was present during installation and ensured complete satisfaction of conducted work. Will recommend CoMo to others.Response from the ownerWe appreciate the kind note! ★★★★★ Incredibly happy with the quality of work and professionalism provided. Roof looks amazing and Russ was awesome to work withResponse from the ownerWow – thanks for your kind remarks! We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. ★★★★★ After severe hail storm Randy came to give estimate. My husband was not there but I felt at ease while he looked at the damage. He spoke in a professional, straightforward manner that was understandable. I asked if he had brochures and immediately he went to vehicle and gave me one. He answered all our questions and would stop by our house if we had any questions. I liked working with this company and personally recommended them to family and friends. They liked them as much as I did.Response from the ownerThank you for taking the time to review us - we appreciate it! ★★★★★ Randy was great!!! Hard worker and made sure everything was done on time and professional! Highly recommend Randy Eppenauer for your home and businessResponse from the ownerThank you for your kind feedback. ★★★★★ We were selling our home and right before the closing date, a hail storm hit. CoMo Premium Exteriors took such good care of us in a timely manner and did a great job.Response from the ownerThank you so much, I'm glad we were able to meet your expectations! ★★★★★ We had to get our roof replaced due to hail damage. Being fairly new homeowners, and never going through a roof replacement before, CoMo Premium Exteriors went above and beyond to help us through the process. We are very pleased with our new roof and gutters, but even more so with the customer service we received. We will definitely be using CoMo Premium Exteriors in the future.Response from the ownerThank you. It was a pleasure serving you and we hope you enjoy your new roof! ★★★★★ Our roof, gutters and more were damaged significantly after a major hail storm in March.CoMo Premium Exteriors surveyed the damage and helped guide us through the insurance claim process. Wes, our project manager was knowledgeable and helpful throughout the project. He responded promptly to calls. Our roof was installed in one day. Due to the lines of our home the gutters were tricky but installers worked hard and did a great job. We are quite pleased with the quality of work and will recommend CoMo to others.Response from the ownerWe truly appreciate your business. Thank you for trusting us with your roofing and gutters project! ★★★★★ Response from the ownerThank you! ★★★★★ Response from the ownerThank you for taking the time to review us - we appreciate it! ★★★★★ Response from the ownerThank you for taking the time to review us - we appreciate it! js_loader

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