Effective Strategies to Combat Ice Dam Formation on Your Roof

Table of Contents

Ice dams can wreak havoc on your home, and understanding how to tackle them is essential. They form when melted snow refreezes and ice accumulates at the roof’s edge, creating a blockage that can cause interior water damage. In this article, we cover effective strategies for preventing and safely removing ice dam formations, giving homeowners the tools to protect their homes.

Key Takeaways

  • Ice dams are caused by uneven roof temperatures and heat loss from the home; prevention includes proper roof insulation, ventilation, and professional roof maintenance to address snow removal and repair vulnerabilities.
  • Homeowners can employ DIY methods to reduce the risk of ice dams, such as regular snow removal, proper attic insulation, and sealing air leaks, but may require professional assistance for severe cases.
  • CoMo Premium Exteriors offers expertise in ice dam solutions with comprehensive services and warranties, including workmanship guarantees and project management for the installation of prevention systems like gutter guards and heated gutter guards.

Understanding Ice Dams: Formation and Risks

Illustration of ice dam formation

Ice dams are ridges of ice that form at the edge of your roof, preventing melting snow from draining off the roof. The water that backs up behind the dam can leak into your home, damaging ceilings, walls, and other parts of your structure. This formation usually occurs when:

  • Snow melts on a warm roof
  • The melted snow refreezes near the edge
  • Water pools behind the ice dam
  • The water potentially leaks into your home.

Comprehending how ice dams form and the risks they pose is a key step in preventing them. The damages caused by roof ice dams can be extensive, leading to mold, rot, and other forms of water damage in the attic and adjacent walls or ceilings. Thus, gaining knowledge of the scientific process leading to their formation and being alert to common signs of roof ice dam problems is vital for their effective prevention.

The Science Behind Ice Dam Formation

Ice dams form due to a combination of factors – heat loss from your home, uneven roof surface temperatures, and snow cover on your roof edge. When heat escapes from your home into the attic, it can cause the snow on your roof to melt. As the melted snow flows down to the colder eaves, it freezes and forms an ice dam. This process is aggravated by the presence of snow cover on the roof, serving as insulation and leading to uneven temperatures when combined with heat loss from the house.

On a positive note, adequate roof insulation can inhibit their formation. Maintaining an even temperature on the roof surface effectively prevents the melting and refreezing of snow, mitigating heat loss from the home and minimizing variations in roof surface temperatures. This understanding forms the basis of addressing and preventing ice dams.

Common Signs of Ice Dam Problems

Photo of icicles and water stains on a ceiling

Identifying ice dam problems early on can prevent potential damage to your home. Some common signs of ice dam problems include:

  • Presence of icicles hanging from your roof
  • Discolored icicles
  • Water stains or leaks on your ceiling or walls
  • Damaged or missing shingles
  • Ice or water buildup in your gutters or downspouts

But be warned, ice dams can be present even when icicles aren’t visible. In severe cases, you may notice discolored icicles along with other signs of ice damming problems.

Other signs include water stains on ceilings or walls, often in conjunction with a substantial accumulation of snow on the roof. Additionally, damaged roof shingles or gutters may indicate ice dam formation. In such cases, it’s essential to act promptly and seek professional help to prevent further damage.

CoMo Premium Exteriors’ Approach to Ice Dam Prevention

cold, dam, hanging

Our team of experts recommends the following measures to prevent ice dams and maintain the longevity of your roof:

  • Regular fireplace and chimney inspections
  • Roof inspections and repairs
  • Removal of debris from the roof twice a year
  • Emphasizing the importance of keeping the attic temperature close to the exterior air temperature through adequate ventilation and insulation

By following these steps, you can effectively prevent the formation of ice and dams on your roof and ensure the longevity of your roof.

Roof Repair and Maintenance

Regular inspections and maintenance of your roof are crucial in our approach to preventing ice dams. These check-ups enable homeowners to:

  • Spot and tackle potential ice dam problems before they escalate to cause significant damage
  • Control heat loss from the house
  • Ensure adequate ventilation in the attic

Following these steps, homeowners can effectively deter the formation and accumulation of ice dams.

Several roof repairs can decrease the chances of ice dam formation, including:

  • Proper attic insulation
  • Efficient roof ventilation
  • Use of ice dam prevention products like adhesive ice-and-water barriers
  • Choosing roofing materials that offer superior insulation qualities

It is advisable to conduct an annual roof inspection to prevent the formation of ice dams.

Insulation and Ventilation Solutions

Our insulation and ventilation recommendations are designed to combat the root causes of ice dam formation. Proper insulation in your attic can prevent heat loss and maintain even roof surface temperatures, reducing the risk of ice dams.

To further enhance the effectiveness of our insulation solutions, we recommend a variety of insulation types such as fiberglass batt insulation, cellulose insulation, and loose-fill insulation. The recommended insulation thickness can vary from 12 to 17 inches, contingent upon the type of insulation utilized.

Appropriate ventilation is equally important in maintaining uniform roof surface temperatures, as it majorly contributes to regulating the temperature within the attic and moisture levels.

DIY Ice Dam Prevention Techniques

Photo of snow removal from a roof

Although severe ice dam issues often warrant professional intervention, homeowners can also employ various DIY techniques to prevent the formation of ice dams. These include regular snow removal from the roof, ensuring proper attic insulation, and sealing air leaks to minimize heat loss.

These methods are not only economical but also straightforward to execute. However, it’s important to note that while these methods can help reduce the risk of ice dams, they might not completely eliminate the ice dam problem. For comprehensive prevention and removal, it’s always best to seek professional help.

Regular Snow Removal

Regular snow removal from the roof is one of the simplest yet most effective methods to prevent ice dam formation. Removing the snow eliminates the main ingredient needed for an ice dam to form, which is the snow that may melt and refreeze at the roof’s edge in cold weather.

Using a roof rake or push broom can aid in efficient snow removal. However, it’s important to exercise caution to avoid damaging the roofing materials or causing injury. It’s recommended to remove snow from the roof after every 6 inches of snowfall.

Proper Attic Insulation

Ensuring your attic has adequate insulation can play a crucial role in preventing ice dams. Correct attic insulation can obstruct heat from reaching the roof, preventing the snow from melting, which could otherwise refreeze and form ice dams.

The recommended insulation method involves not only incorporating adequate insulation material but also ensuring proper airflow with the use of baffles extending from the roof eaves to all areas of the attic, thereby preventing heat transfer leaks from the house.

It’s advisable to inspect and replace attic insulation every 15 years, or sooner if signs of damage or degradation are observed.

Sealing Air Leaks

The final DIY prevention technique involves plugging air leaks to mitigate heat loss. Air leaks contribute to the formation of ice dams by enabling heat loss, which in turn causes the snow on the roof to melt.

Common areas where air leaks are frequently located include:

Sealing these leaks can effectively prevent warm air from escaping and contributing to ice dam formation.

How to Safely Remove Existing Ice Dams

Despite preventive measures, ice dams may still form, especially during heavy winter conditions. In such cases, it’s important to know how to safely remove existing ice dams. The methods for ice dam removal include using a roof rake, applying calcium chloride, or calling a professional if the situation is severe.

These techniques are both effective and easy to put into practice. However, it’s important to remember that safety should always be a priority. Never attempt to remove an ice dam if it puts you at risk of injury. Instead, call a professional like CoMo Premium Exteriors.

Using a Roof Rake

Photo of using a roof rake to remove ice dams

A roof rake proves to be a useful tool in removing snow and ice from your roof. It’s designed to eliminate snow from the roof, mitigating the formation of ice dams by effectively clearing snow from the roof’s edge and the rest of the roof’s surface.

To use a roof rake, follow these steps:

  1. Start from the area nearest to you and then progress upward.
  2. Pull small amounts of snow towards you at a time.
  3. If dealing with a gabled roof, initiate the process at the ridge and proceed towards the eaves.
  4. Remember to exercise caution to avoid damage to the roofing materials or injury.

Applying Calcium Chloride

Administering calcium chloride onto the ice dam can facilitate the snow melting process and create channels for water to drain off the roof. The most effective method for applying it to an ice dam is by filling the leg of a discarded pair of pantyhose with calcium chloride ice melter and laying it across the ice dam and over the gutter.

While effective, it’s important to note that using calcium chloride can result in the corrosion of roofing nails, potential loosening of shingles, and damage to vegetation, roofs, and concrete. Therefore, it’s crucial to exercise caution and proper usage when utilizing it.

When to Call a Professional

While DIY methods can be effective in many cases, there are situations when it’s best to call a professional for ice dam removal. Indications that professional help is needed include:

  • Shingle or roof damage
  • Water seepage into the home
  • Gutter damage
  • Water dripping down
  • Ice forming on the roof or siding

Professional ice dam removal companies utilize specialized equipment and frequently use steam-based techniques to effectively and safely remove substantial ice dams. At CoMo Premium Exteriors, we ensure safety during ice dam removal by implementing necessary safety measures and proactively removing the ice dam to prevent interior water damage, fire hazards, and expensive repairs.

The Benefits of Choosing CoMo Premium Exteriors for Ice Dam Solutions

Opting for CoMo Premium Exteriors for ice dam solutions brings with it numerous advantages. With our expertise, comprehensive services, and warranties, we ensure your home’s exterior walls are protected from ice dam damage. Our team is dedicated to providing high-quality services that not only address your current ice dam issues but also prevent future problems.

We offer a 5-Year Workmanship Warranty, 1-Year Clean-Up Guarantee, and Manufacturer’s Warranty for peace of mind and protection. So you can rest assured knowing that our work is backed by guarantee and warranty, and that we are committed to providing the best service in the industry.

Expertise and Experience

CoMo Premium Exteriors offers a rich fusion of experience and expertise. We have been offering services pertaining to ice dam prevention and removal since 2010, and our team of experts has a proven track record of adeptly handling ice dam problems.

Our extensive experience with insurance claims, knowledge in installing metal roofs, and sound advice based on years of field experience make us a reliable choice for homeowners seeking ice dam solutions.

Comprehensive Services

CoMo Premium Exteriors provides a wide range of services to tackle ice dam issues. This includes the installation of gutter guards and heated gutter guards, aimed at preventing clogs, ice dams, and water damage. Our professional project management ensures customer satisfaction throughout the project timeline.

We also provide insulation and ventilation services to prevent ice dam formation. Whether it’s upgrading your attic insulation or ensuring proper ventilation, our team has the expertise and experience to provide a comprehensive solution to your ice dam concerns.

Warranties and Guarantees

We recognize that committing to home improvement projects, such as ice dam prevention, is a substantial decision. That’s why we offer a 5-Year Workmanship Warranty for new system installations and a 1-Year Clean-Up Guarantee, which specifically covers clean-up necessitated by ice dam damage during the initial year following installation.

In addition to our workmanship warranty and clean-up guarantee, we also provide a Manufacturer’s Warranty, providing our customers with peace of mind knowing that they are protected against any defects in the materials we use.

Summary

In conclusion, understanding the formation of ice dams and implementing effective prevention techniques can safeguard your home against potential damage. Whether it’s regular roof maintenance, adequate insulation, or sealing air leaks, each measure plays a crucial role in preventing ice dams. However, if you’re facing a severe ice dam issue, it’s always best to call a professional.

At CoMo Premium Exteriors, we provide comprehensive ice dam solutions with a customer-centric approach. With our expertise, comprehensive services, and warranties, we ensure your home is protected from ice dam damage. Don’t let ice dams wreak havoc on your home – reach out to CoMo Premium Exteriors today!

Frequently Asked Questions

Why are ice dams a problem?

Ice dams are a problem because they can lead to water seeping into your attic, damaging insulation and potentially causing structural damage if not addressed. This significantly reduces the insulation’s heat-retaining capacity.

How do you get rid of an ice dam?

To get rid of an ice dam, use calcium chloride pellets to melt away the heavy snow buildup and ice. Avoid using rock salt as it can damage shingles and plants.

Does ice dam mean I need a new roof?

No, ice dams rarely damage the roof itself. It’s the water that causes the damage, usually to walls and ceilings, not the roof. The roof remains intact in most cases, even when removing ice dams.

How can you prevent ice dams?

To prevent ice dams, you can use a roof rake to clear excess snow from your roof after heavy snowfall, which helps stop ice dams from forming. Additionally, consider adding attic insulation, sealing interior airflow leaks, and evaluating the insulation and ventilation in your attic.

What are the common signs of ice dam problems?

If you notice icicles, water stains on ceilings or walls, or damaged shingles or gutters, these could be signs of ice dam problems. Addressing these issues promptly can help prevent further damage.

Elias Abadi

Elias Abadi

Elias, the founder of CoMo Premium Exteriors, has steered the company to become a leading exterior renovation firm in Mid-Missouri, emphasizing quality and customer-centric values. A Columbia resident since age 10, he is an ardent Mizzou athletics supporter. Outside of work, Elias enjoys family time, attending his three sons' sports activities, and engaging in outdoor pursuits like hiking, fishing, gardening, and hunting.

What Our Customers Think

CoMo Premium ExteriorsExcellentCoMo Premium Exteriors4.7 Based on 344 reviews fromSee all reviews review us on ★★★★★ Como Premium Exteriors installed a new roof and gutters on our house in Moberly. It’s been over 4 years since the installation and we’ve had no issues. It’s nice to see the quality of the installation and materials wasn’t just a sales technique.Response from the ownerJeremy, thank you for taking a moment to leave this review, it really does mean a lot to us. It was our pleasure to serve you and we're glad to hear that the roof is holding up well. ★★★★★ They worked with me patiently every step of the way. Thanks Cody and Mason!Response from the ownerPaul, thank you for taking time to leave us a review. We thank you for allowing us to serve you. ★★★★★ COMO Premium Exteriors is great company to do business with. They have done multiple roofs for me on houses, barns, and out buildings. They did the siding, soffits and facia on my last house. The crews are courteous on site and there are no concerns after the job is done. I will be using them again after this last hail storm.Response from the ownerScott, thank you so much for this review. It has been out pleasure to serve you and we appreciate your business. ★★★★★ Great quality and integrity!Response from the ownerThanks Adam, we appreciate you taking a moment to leave us this great review. ★★★★★ Highly recommend this company!Response from the ownerThanks Sarah. Appreciate it. ★★★★★ Great company to work with!Response from the ownerThanks Laura, we really appreciate you taking a moment to leave us a review. ★★★★★ Great work and great people.Response from the ownerRandy, thank you so much for taking a moment to leave us a review. We appreciate it. ★★★★★ Fantastic company all around. 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We appreciate it. ★★★★★ Response from the ownerThanks for the rating. ★★★★★ The crew was very respectful of the outside of my house when throwing the old shingles off the roof. The project manager was very professional and helpful when explaining the entire reroofing process. Highly recommend Como!Response from the ownerThank you for these kind words. It was our pleasure to serve you. ★★★★★ Fighting insurance companies to replace damaged parts of my home from a hail storm can be a nightmare. Como Exteriors made the process easy because they dealt with the insurance company and took the pressure completely off! Highly recommend.Response from the ownerThank you Lane for taking time to leave us this review. We are glad to be of service. ★★★★★ Customer service above and beyond even before the job started. I called several companies who gave me the run around until calling COMO Premium Exteriors. Many companies said they would be out to give an estimate and even one who decided they would charge for the estimate. Relief came when I called COMO and did not get the run around. I will update when the job is completed.Response from the ownerWe do our best to be straightforward and easy to work with. We appreciate the opportunity to serve you. ★★★★★ I needed some gutter work done on my home that was built in the 60s. The original quote was for around 4K. When they took the gutters off, it was discovered that more of the facia board was rotten, and some chunks needed to be replaced. It was then suggested that to really protect the investment I should gets some facia wraps. This changed the price to 7K. The wraps and gutters got up with no fuss despite the schedule and work order changes. A piece of the soffit got ripped out when one of the facia boards was being replaced. I went ahead and paid them with assurances that they would come and fix the damaged spot. It took a few phone calls and patience, and they came and fixed the hole free of charge. In a world of immediate gratification and on demand services, extending grace and trusting people at their word went a long way. The overall experience was great.Response from the ownerMarcus, we appreciate your business and honest review. In exterior renovation we often run into surprises that are hidden, such as rotted wood and so forth. We do our best to address these unplanned events, but your patience and understanding is so greatly appreciated. Thank you so much for allowing us to serve you. ★★★★★ Clean up is bad multiple jobs with metal all over yardAlways thought you’re supposed to clean up when job is doneCalled office and was informed my customer should have stopped me from mowingDoesn’t seem rightElias the owner called meWhich I really appreciatedMade me happy with his customer service supportSo with saying that I’m editing my review to 5 starsThanks for your call it solved everythingResponse from the ownerThanks, we apologize for the mess but glad we could get this resolved. We appreciate your feedback so we can continue to improve. ★★★★★ CoMo Premium has helped me with my personal needs and my needs at my job. They are always super quick to help and offer excellent work! Keep up the great work!Response from the ownerThanks Brooks! That means a lot. 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Wes is knowledge, professional, and responsive. I also know that he is going to have the client's best interest in mind when he looks at their home and that every time he looks at a roof, his recommendation is not going to be to replace it (as I've seen with some other people in this industry). I work in a business where I am on roofs hundreds of times/year and I see the quality from many different companies and it is not all the same. I have always seen the roofs that have been replaced by CoMo Premium Exteriors are done with consistent quality and they DO NOT cut corners! Not only is it a job well done, but they stand behind their work. I will continue to refer Wes Davis and CoMo Premium Exteriors for any roofing/gutter/siding needs my clients have. Highly recommend them!Response from the ownerThank you Peter for this awesome review. We are honored to work with you as well. We appreciate your business. ★★★★★ Wes Davis at COMO Exteriors is my go to when needing a roof inspection done and if I need help talking with insurance adjusters for a possible repair/replacement. Super knowledgeable. I am appreciative of his responsiveness and honesty. Ask for Wes!Response from the ownerThanks Orie, your review is much appreciated. We agree, Wes is great and works hard for his clients. ★★★★★ Como premium exteriors did my roof, siding and gutters, couldn't be happier with them. I have recommended Como to alot of people for last several years. I highly recommend them.Response from the ownerThanks Joe, that means a lot to us and we appreciate your business. ★★★★★ Being new to the CoMo area, I went with a recommendation to engage CoMo Premium Exteriors to fix the hail damage my newly built home sustained - it proved to be the right choice. Great experience, and sincerely appreciated the owner of CoMo Premium Exteriors performing the final job walk through himself.Response from the ownerThank you Renee, we are glad you allowed us to serve you. We appreciate your business and welcome you to the Columbia area. ★★★★★ Response from the ownerThanks! ★★★★★ I can't say enough wonderful things about the Como Premium Exterior team! I have dealt with several of them on different occasions and every time I'm beyond pleased. 2 particular situations that stick out occurred this past year. The first was when we had them out to inspect our roof for hail damage. I was nervous as several of my neighbors were getting new roofs so I was concerned we had damage too. Joe came out and inspected our roof and gutters. He found no damage besides normal wear and tear for its age and as a bonus he also inspected my parent's roof who live next door. I was blown away with his professionalism and honesty. I have also worked with Elias numerous times for quotes on rentals/ flips for roof, siding, windows and gutters. His quotes are always through and accurate. He also does a great job of giving options if we want to dress up the house or are on a tight budget depending on the project and I can't thank him enough for that. I always love his ideas. I highly recommend Como Premium Exteriors!Response from the ownerCara, thank you so much for this kind review and for putting your trust in our company. ★★★★★ I cannot express how thrilled I am with my friend's roofing and house roof fixing services! From start to finish, the entire experience was outstanding. The attention to detail, professionalism, and craftsmanship were top-notch. My roof looks fantastic, and I couldn't be happier with the results. If you're looking for a reliable and skilled roofer, look no further. I highly recommend their services!Response from the ownerThank you for this kind review, we truly appreciate it and are grateful to have you as a client. ★★★★★ Wow Unbelievable service from Joe at "CoMo Premium Exteriors". It started with a detailed visit to the job site and in no time had an estimate for both of my investment properties. Top notch work was performed with no issues for my tenants. Don't hesitate to call these guys if you want to work with awesome people who know their trade and go the extra mile to make sure you satisfied!Response from the ownerMike, thank you so much for allowing us to serve you. We appreciate the business and the kind words. ★★★★★ These guys are the best! They did a great job, at a fair price, replacing the roof and gutters from hail damage. I was especially impressed with how easy it was to work with them because at the time I was out of the state in which the house was being fixed. They were easy to get hold of and friendly on anything needing done. HIGHLY RECOMMENDED!!Response from the ownerPatrick, thank you so much for this amazing review. It was our pleasure to serve you and appreciate your business. ★★★★☆ Did a roof, gutter, and garage trim install with this company. The contact person managing my job was honest. He said he was a new employee and learning the ropes. Thats not why this company gets 4 stars. The mess the roofers and garage trim peeps left in my yard was upsetting and disappointing. I would never in a million years think it was okay to leave trash at someone's home. The guy who did the garage trim broke my house numbers. I called and sent email explaining the problem, the impact and what i thought the solution should be. They came back and retrieved the trash and sent another guy to replace the door numbers.A positive thing I will say about this company is that they actually respond when you leave vm messages or send emails. Consistently professional. I would actually use them again because of that.Response from the ownerAngelique, I want to apologize. That mess should have been cleaned up while the installers were there, not after they left. I am glad to hear we did get things picked up and things repaired as needed. Thank you for letting us know. We are always working to improve our services so thank you for your honest feedback. ★★★★★ Response from the ownerNicolas, thanks for the review. ★★★★★ Very pleased with our experience with CoMo Premium Exteriors following a hailstorm. They responded promptly, communicated through the project, and did an excellent job, working with our insurance company to fund the project.Response from the ownerJim, thank you. We appreciate you taking a moment to leave us this kind review. It was our pleasure to serve you. ★★★★★ My experience started with Cody, who inspected my roof. He also answered all of my questions and was very professional.I was informed along the entire way about my roof replacement process, with either phone calls or emails.The roofing crew replaced my roof when the temperature was 100 degrees! They were hard workers and completed the job in one day.They picked up everything in the yard. The roof and the yard looked great.CoMo Premium Exteriors exceeded all of my expectations and I would highly recommend them to someone who is looking for a local, professional team for their own roof replacement.Response from the ownerTeressa, thank you for this great review. We really appreciate it! ★★★★★ We had a great experience with CoMo Premium Exteriors!Kody was great to work with and was very responsive.Highly recommend this company!Response from the ownerThank you so much Rick for taking time to write these kind words. It was our pleasure to serve you and we look forward to working for you again in the future. ★★★★★ I have used Como Premium Exteriors for the past two years for three jobs. There was a large job, medium size job, and a small job. Last year we had our roof replaced and they did an excellent job. My roof looks great, and the employees were professional. After the job was complete, I did find some roofing nails and other small material laying around my yard, though I expected this due to the amount of material being taken down and put up.This year I had a sliding patio door replaced with a custom door, and the door looks amazing! The wait for the door was longer than expected, but I believe this was due to the manufacturer and not Como Exteriors. The door was missing the door handle, which I had to go buy myself. It was in contract that the door came with the door handle, but I have not addressed that issue with Como Exteriors as of writing this review. It was simple enough for me not to worry about it.The small job was replacing my front door with a door I had purchased. This was done the same day the custom door was put in. The door I had bought needed some work done, and the Como Exteriors employees put in the extra effort to make sure the hinges fit flush with the door, and the dead bolt hold in the door also needed to be widened. They did an excellent job, and as an added bonus, I had great conversions throughout the day with the employees.For any future work that needs to be done with my home, I will continue to use Como Premium Exteriors. I also recommend them to others due to the great work they have done with my home.Response from the ownerThank you so much for this review. We appreciate your repeat business! ★★★★★ Couldn't have asked for a better experience. Installers even did extra work to make the install perfect. Highly recommend!Response from the ownerWe love hearing that Steve! Thank you for allowing us to serve you, and for leaving these kind words. ★★★★★ Kyle and Como repaired our roof and replaced our deck after we had storm damage. Kyle was in our corner from the start, helped us deal with insurance adjusters, and got our repairs done expertly and on time. I highly recommend Como Exteriors.Response from the ownerThanks Sarah! We really appreciate your business and are glad we could help. ★★★★★ Had a good experience, albeit a long wait for materials that's out of their hands. Once they started they finished fast and were clean doing it.Response from the ownerScott, we appreciate you taking time to provide us with your feedback. Thanks for being patient on the materials, they can take awhile, but we are glad you were happy with the work performed. We hope to serve you again in the future. ★★★★★ Great company to work with. They installed a roof, siding, and gutters on my new home and did a great job.Response from the ownerThanks, we appreciate your business and this nice review. ★★★★★ They did a great job keeping me informed on the time frames of the arrival and job start date. They were kind and courteous. The installer did a great job explaining everything and making sure we were comfortable with his work as he went. We will definitely be using them again.Response from the ownerIsaac, thank you so much for taking time to leave us this review. It was our pleasure to serve you and hope we get the chance to serve you again in the future. ★★★★★ Very friendly. Front office and the production team. Addressed my roofing issue very promptly and followed up to make sure. Would recommend!Response from the ownerBruce, we really appreciate you taking time to leave us this review. Thank you for allowing us to serve you. ★★★★☆ The folks who actually did the repairs are the true heros. The business suit guy who I interacted with was kind and direct. Not good at communicating, had to call the company twice to ask when they were going do the job. We had already paid. It took the business guy a bit to reach out and communicate. The roofers were great.Clean up wasn't great. Debris and screws were left around the work area. Business end did not follow-up.I would still use this company, as the actual roofers did an awesome job.Response from the ownerNoah, thanks for taking time to leave us this review. Our roofing crews really work hard and we appreciate them so much. I apologize we didn't clean up as well as we should have and, if you would like, I would be happy to have someone come out again and run the magnet and pick up. We have a 1 Year Clean Up Warranty so feel free to call our office to request that, we would be happy to do so. Thanks for the comments on the communications, we're working to improve that within our company so I appreciate you sharing honestly. Thanks for allowing us to serve you. ★★★★★ We had a great experience with CoMo Premium Exteriors! We solicited bids for screening in our existing deck. After careful consideration, we decided that they were the best overall value. The sales rep that was assigned to us was very attentive and responsive. All personnel that worked with us were extremely professional and helpful. The quality of the product is amazing and the installation/finished product was flawless! The owner also came out to ensure the job was done right after completion, which was really appreciated. This extra touch is wonderful! Highly recommend!Response from the ownerTina, thank you. It was our pleasure to serve you and we greatly appreciate you taking time to leave us this wonderful review. ★★★★★ Replaced soffits and facia. Wrapped front porch.Response from the ownerAngela, thanks for the nice review. We enjoyed working with you. Thanks for allowing us to serve you. ★★★★★ Excellent window installation.Response from the ownerDonna, thank you so much for leaving us a review. We appreciate you letting us serve you. ★★★★★ Excellent service and response. When I called the first question Elizabeth asked was if we were all OK. That was enough for me. Kody was very responsive and supportive from the initial assessment, through the repairs, and with follow up after everything was done. Their communications were excellent. I received phone calls, texts, and emails throughout the entire process. Estimating and repairs happened while I was out of town. William kept me updated with calls, texts, and pictures from start to finish. Call CoMo Premium Exteriors first!Response from the ownerThank you so much! We really appreciate you letting us know how you were treated throughout the process. Our team really does care about our customers and in doing the right thing, so thank you for allowing us to serve you. ★★★★★ Everyone involved was great, and the installation crew was not only professional but also friendly and very experienced. I would recommend this company to anyone needing a new roof.Response from the ownerDaniel we really appreciate this kind review. Thank you for allowing us to serve you. ★★★★★ We used Como for new siding, soffits, gutters, and a sliding glass door. The installation was great. Some materials were taking a while to get (like how most things are these days) and I was kept up to date about timelines. My installation was just recently completed but product seems quality. I would recommend them.Response from the ownerKatie thank you so much for taking time to leave us this review. We are humbled by your compliments, and want to say we appreciate your patience while we waited on materials. Thank you for being our customer. ★★★★★ Very professional and quick to complete the new roof installation!Response from the ownerChristy, thank you for taking the time to leave us this review. We appreciate it tremendously. We also thank you for allowing us to serve you. ★★★★★ Como did a great job replacing my roof and gutters. I recommend them for the quality and workmanship .Norry ShahangianResponse from the ownerWe're glad you had a great experience with us. ★★★★★ Was very pleased with gutter replacement work. Russ, project manager, was very professional, kept us abreast of scheduling, was present during installation and ensured complete satisfaction of conducted work. Will recommend CoMo to others.Response from the ownerWe appreciate the kind note! ★★★★★ Incredibly happy with the quality of work and professionalism provided. Roof looks amazing and Russ was awesome to work withResponse from the ownerWow – thanks for your kind remarks! We thrive on this type of feedback, so I’ll be sure to pass this review off to the team. ★★★★★ After severe hail storm Randy came to give estimate. My husband was not there but I felt at ease while he looked at the damage. He spoke in a professional, straightforward manner that was understandable. I asked if he had brochures and immediately he went to vehicle and gave me one. He answered all our questions and would stop by our house if we had any questions. I liked working with this company and personally recommended them to family and friends. They liked them as much as I did.Response from the ownerThank you for taking the time to review us - we appreciate it! ★★★★★ Randy was great!!! Hard worker and made sure everything was done on time and professional! Highly recommend Randy Eppenauer for your home and businessResponse from the ownerThank you for your kind feedback. ★★★★★ We were selling our home and right before the closing date, a hail storm hit. CoMo Premium Exteriors took such good care of us in a timely manner and did a great job.Response from the ownerThank you so much, I'm glad we were able to meet your expectations! ★★★★★ We had to get our roof replaced due to hail damage. Being fairly new homeowners, and never going through a roof replacement before, CoMo Premium Exteriors went above and beyond to help us through the process. We are very pleased with our new roof and gutters, but even more so with the customer service we received. We will definitely be using CoMo Premium Exteriors in the future.Response from the ownerThank you. It was a pleasure serving you and we hope you enjoy your new roof! ★★★★★ Our roof, gutters and more were damaged significantly after a major hail storm in March.CoMo Premium Exteriors surveyed the damage and helped guide us through the insurance claim process. Wes, our project manager was knowledgeable and helpful throughout the project. He responded promptly to calls. Our roof was installed in one day. Due to the lines of our home the gutters were tricky but installers worked hard and did a great job. We are quite pleased with the quality of work and will recommend CoMo to others.Response from the ownerWe truly appreciate your business. Thank you for trusting us with your roofing and gutters project! ★★★★★ Response from the ownerThank you! ★★★★★ Response from the ownerThank you for taking the time to review us - we appreciate it! ★★★★★ Response from the ownerThank you for taking the time to review us - we appreciate it! js_loader

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